Basement Waterproofing Milwaukee WI is a free referral and advertising service for homeowners in Milwaukee, WI and nearby communities. Set out below are the steps for raising a concern about the site and the offices that take complaints about a contractor.
For a problem with the site itself, such as a request that went astray, the way your details were handled or a mistake on a page, write through the contact form. Give your name, your city or village, roughly when you sent the request and what went wrong, and the matter will be looked into and answered.
The site never becomes a party to a basement contract, so it cannot settle a dispute between you and a contractor. Take any issue with the work, pricing, paperwork or billing to the contractor first, put it in writing and keep a copy for yourself.
If that doesn't resolve it, public offices can help. Consumer complaints go to the DATCP Consumer Protection Hotline at (800) 422-7128. Questions about a contractor's City of Milwaukee license go to the City Clerk's License Division at (414) 286-2238. Permit concerns at a Milwaukee address go to the Permit & Development Center at (414) 286-8210, and in another city or village to that community's building office.
Please also let us know when a contractor reached through this site treated you poorly. Deciding disputes and ordering refunds are beyond this site's reach, yet reports like that count when weighing whether a business may go on advertising here.
Wisconsin law governs this complaints policy.